PRIVACY POLICY
At CreamCraft, we are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website, products, and services. Information We Collect We collect a variety of information from you, including: Personal Information: Such as your name, email address, phone number, and mailing address. Account Information: Username, password, and profile settings if you create an account. Payment Information: Billing details, payment methods, and transaction history. Technical Information: IP address, browser type, device details, operating system, and network information. Usage Data: Pages you visit, actions you take, time spent on our site, and other interaction data. Communication Data: Messages, feedback, customer support inquiries, and any other information you provide. Cookies and Tracking Technologies: Used to enhance your browsing experience and collect analytics. How We Use Your Information Your data may be used for the following purposes: Service Provision: Fulfilling your orders, processing payments, and providing customer support. Communication: Sending you service updates, newsletters, promotions, and responding to inquiries. Personalization: Customizing your experience, offering recommendations, and personalizing content. Analytics: Monitoring and analyzing website usage to improve our services. Security: Detecting and preventing fraud, unauthorized access, and malicious activities. Legal Compliance: Meeting legal obligations and responding to regulatory requests. Data Sharing We may share your personal information with: Service Providers: Such as payment processors, delivery partners, and marketing agencies. Business Partners: For joint marketing initiatives, with your consent. Legal Authorities: If required by law or to protect our rights. Business Transfers: In case of a merger, acquisition, or sale of assets. Data Retention Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy. When it is no longer needed, we securely delete or anonymize your information. Your Privacy Rights Depending on your location, you may have the following rights: Access your personal data. Request corrections to inaccurate information. Request deletion of your data. Withdraw consent for marketing communications. Object to data processing in certain situations. Security Measures We take appropriate measures to protect your data, including encryption, secure servers, and access control. However, no online platform is entirely secure. Contact Us If you have any questions about this Privacy Policy, please contact us at [email protected].